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Terms and Conditions

Terms and Conditions


Purchasing Firearms:

When you purchase a firearm, we will contact you requesting the FFL dealer of your choice. It will be the buyers responsibility to have their FFL send Tru Tactical a copy of their valid FFL. Once verified, Tru Tactical will ship out your firearm and provide you a tracking number. All firearm sales are final and cannot be refunded or exchanged.


Purchasing Ammunition:

We can ship ammunition direct to you, however, if you live in the State of Illinois you must pick up your ammo directly from our office. Please bring a valid FOID card with you.


Refund Policy:

Items are eligible for return within 30 days of purchase. Please contact us for an RMA and return address. 

Firearms and Ammunition are not eligible for returns or exchanges. Clothing such as socks, underwear and base layers are not eligible for returns. All returns and exchanges are subject to a 15% re